Tuesday, October 9, 2007

Never Fly Delta Airlines!

the beauty of the blog means i can rant about the injustice that happens to the little guy that would normally just go unheard. as i'm sure you are aware, the airline industry is an absolute mess.

i was supposed to be home in seattle right now. instead i'm sitting in a stinky, loud and dirty howard johnson express in atlanta. how did this happen?

my trip home was from portland to atlanta, atlanta to seattle. my first flight was late "due to air traffic control issues". delta refused to put me on another flight so i waited. as i boarded a flight that was bound to leave 3hrs late i said to the delta representative "my connecting flight to seattle is on time to leave at 8pm". she said "great!". i said "no, not great, i won't make it". they knew i wouldn't make it but they put me on the flight anyway. by the time i arrived in atlanta 50 minutes after my flight to seattle left they changed the story to "weather in atlanta" as the cause of the delays (the weather was clear and beautiful by the way). but this new excuse meant that when i missed my flight, they were not responsible for compensating me for their massive mistakes. i paid for my own hotel, and i fly out tomorrow morning. being a day late means i also miss work tomorrow. i have a coaching client session and spin class i had to cancel.

thanks for nothing delta airlines.


Ben aka "Good Ben" said...

Sorry to hear you've had such a hard time with the trip. Can't say I'm surprised though. I travel a LOT with work and I USED to fly Delta, but I will now pay extra and go out of my way to avoid flying Delta. I've been screwed by them too many times and written many emails to their management. They really just don't care. Better luck next time and good luck with healing!

Geoff said...

wow, i can't believe they are actually making you pay for that hotel.

i miss living in salt lake but one thing i do not miss is that delta was about the only option for flying in or out of there. i could share several stories of nightmare flights i've had with delta but obviously none of them would be too shocking to you at this point.

WynnMan said...

bummer man, If memory serves me correct, wasn't Delta's commercial jingle/slogan, "We love to fly and it shows".

Well, enjoy your short stay at the HOJO.

Bob Gentile said...
This comment has been removed by the author.
Bob Gentile said...

want me to send my jet over to pick ya up Bro?

BobbyKnight said...

So basically, you flew to Atlanta to get kicked in the nuts. What a way to wrap up your vacation. Sorry to hear of your misfortunes, but I am happy that you blogged it.